Vital to the successful launch of any hotel property is the attention to detail that is required to bring about permanent success for a hotel. We include following key areas in this support process.
Pre-Opening Budgets and monthly Orient & Occident Pre-Opening fees approved prior commencement of activity approximately 1 year prior opening.
Timely recruitment of leadership as well as rank and file staff in line with community and country labour laws. Set up of benefit plan for owners approval.
Advance planning and of all OSE & FFE to be in line with having on time delivery of all items to enable smooth opening transition.
Planning of all back of house areas with particular attention to adequate storage, support systems, and space for effective operation.
Development of Operating process, policy and procedures combined with intensive pre-opening training in all areas with particular attention to health, life and safety protocols.
Advise owners on Insurances, Liabilities, Asset listings and management thereof.
Production of uniforms, collaterals ( menus, inroom guides – both online and offline versions). Employee handbooks and guides in compliance with labour laws.
In addition to this we support the design and installation process with the various consultants, construction, architect and ID teams.
Pre-opening launch and marketing + sales activity occuring at least 9 months prior opening date.
02
Project consulting
The Orient & Occident Company provides a service that includes concept development, master-planning and full feasibility study for all projects. Fees for this work are varied in respect of pre-agreed client scope.
We also provide Project Management Services through delivery of the project to the operators or to ourselves in the event we are also the operating company.
03
Limited period Operations to handover
As a luxury boutique hotel operator we provide Hotel Management Agreements including operations, sales & marketing, and reservations. As a guideline fees include loyalty fees, gross operating profit fees, and marketing & reservations related costs. Our agreements are based on minimum of 7 year terms with options for longer.
We also provide Hotel Management Consultancy support services with fees based on a 2 year retainer fee basis.
